ahmedjd
1 Nickel

Dell Inspiron 3521 i3 - Graphic Card Driver is 2375m

i have a  problem after installing windows 10 inspiron 15 3521 is 2375 processor the display suddenly become fuzzy then return back to normal it is getting my crazy 

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5 Replies
JOcean
5 Tungsten

Re: Dell Inspiron 3521 i3 - Graphic Card Driver is 2375m

Have you installed the latest driver from the Dell site? That driver is from 2015. If you need newer, you can either try the Intel site or go to the Microsoft Update Catalogue. FYI Microsoft has the newest driver version, but remember to click on sort by date.

Dell

https://www.dell.com/support/home/ca/en/cadhs1/product-support/product/inspiron-15-3521/drivers

MS Update Catalogue

https://www.catalog.update.microsoft.com/Search.aspx?q=Intel+HD+4000

Intel

https://downloadcenter.intel.com/product/81499/Intel-HD-Graphics-4000




-Forum Member since 2016
-I do not work for Dell
-A user helping other users
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Gaming on a home built ASUS Z170K i5 6600
Real work on an Inspiron 15 5575
ahmedjd
1 Nickel

Re: Dell Inspiron 3521 i3 - Graphic Card Driver is 2375m

Dear sir 

kindly note that my drivers are hd 3000 not 4000 as i have old processor i3 2375 i tried the intel driver hd 3000 and dell drivers but i still have the same problem it is not working even the update from windows  but it is not working 

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JOcean
5 Tungsten

Re: Dell Inspiron 3521 i3 - Graphic Card Driver is 2375m

I see the problem. Dell shows the drivers as HD 4000 and the Dell spec sheet shows HD 4000. So the Dell drivers would be wrong. But the MS Catalogue should be correct at the below site.

https://www.catalog.update.microsoft.com/Search.aspx?q=intel+hd+3000




-Forum Member since 2016
-I do not work for Dell
-A user helping other users
-If you like an answer please click on thumbs up
-If a reply is a solution to your problem please click on Accept as Solution
Gaming on a home built ASUS Z170K i5 6600
Real work on an Inspiron 15 5575
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ahmedjd
1 Nickel

Re: Dell Inspiron 3521 i3 - Graphic Card Driver is 2375m

Dear sir 

kindly indicate which driver version should i install i have already the 9.17.10.4459 version installed using normal windows update 

do you think if i uninstall it and then re install from the link you have sent me it would make a difference 

thanks in advance for your help

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ahmedjd
1 Nickel

Re: Dell Inspiron 3521 i3 - Graphic Card Driver is 2375m

Dear sir i have already installed the latest driver from the link you have sent me but i am still having the same problem 

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