Highlighted
1 Copper

Dell Inspiron 5110 System password issue

Hi-

I'm having trouble with my laptop. When I turn on, Dell logo comes with only 2 options F2 & F12 and they dont work. after this a black screen with a small blue box comes which asks for system password on dos. I tried everything including 123456789 but it doesn't work. i opened up the laptop and took the bios cell out for 30 mins and put everything back together still facing the same problem. one thing I dont understand. the service tag on the back of my laptop differs from the service tag that comes in the black screen with blue box which asks for password. can anyone help please? Thanks 

0 Kudos
Reply
1 Reply
Highlighted
6 Gallium

Re: Dell Inspiron 5110 System password issue

You must call Dell support by voice.  Upon verification of ownership, they will assist you in unlocking the system.

 

0 Kudos
Reply