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Dell Inspiron 5559 Sync error

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HI I AM USING A DELL INSPIRON 5559 WITH i5 6200u AND INTEL 520 GRAPHICS. So this error saying Something about access violation at address..bla bla.... And it is quite annoying. I can click OK which leads me to a bigger screen with what seems like buttons but I can't click on them. I have attached 2 screenshots of it. Can someone pls help me. Thanks in advanceScreenshot (1).pngThis error keeps appearingsync 30-12-2018 13_58_49.pngThis is what leads me to the bigger page

Oh and the background of the first pic is the dell community page. 

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Re: Dell Inspiron 5559 Sync error

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Hi JOcean. I have found a file directory that causes the Error. It is in App Data>Local>Mater. the Mater file has a sync application a text file having 7029 in ti and a file with a weird name. I have deleted the application and the problem seems to be gone. Thanks for your help. I will again wait 4 sometime and see if it is truly gone. But for the most part I think this is the solution.

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JOcean
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Re: Dell Inspiron 5559 Sync error

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The error address is important and the pictures are not visible until a moderator approves them. But going with very general information the following pages may help. Basically a RAM access violation.

http://www.tomsguide.com/faq/id-2119014/fix-access-violation-address-error.html

https://answers.microsoft.com/en-us/windows/forum/all/access-violation-at-address-f556e930-read-of/2...




-Forum Member since 2016
-I do not work for Dell
-A user helping other users
-If you like an answer please click on thumbs up
-If a reply is a solution to your problem please click on Accept as Solution
Gaming on a home built ASUS B450-F Gaming with Ryzen 5 2600X
Real work on an Inspiron 15 5575

Re: Dell Inspiron 5559 Sync error

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Hi Thanks for Helping me. I have disabled a startup utility from Google.Inc . The problem doesn't seem to occur. But I want to be sure that The problem is completely gone. So I will wait for sometime. Incase the problem Is not memory related Here is what it says "Access violation at address 03BB30D8. Read of address 0E84A784". I request you to see if this really was a memory problem. I really hope it goes away once and for all. Thank you soo much for your help.
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Re: Dell Inspiron 5559 Sync error

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Just as I sent the post thanking you saying I will wait for sometime.... well

"Access Violation at address 03BB30D8. Read of address 689DD70D." This just doesn't go away. Can you pls suggest something. Thanks. 

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JOcean
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Re: Dell Inspiron 5559 Sync error

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The following is more information. But have you tried to run in safe mode? Restart Windows in safe mode. See if the system is stable. Also try a clean boot. That will run Windows with only crucial drivers and programs. The problem is that one of your programs is trying to access a memory address that another program is already using. The trick is to find the offending program. Kind of a treasure hunt Windows 10 style.

https://www.howtogeek.com/forum/topic/access-violation-at-address-00000000

https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

This link may help the most

https://www.windowscentral.com/how-clean-boot-windows-10




-Forum Member since 2016
-I do not work for Dell
-A user helping other users
-If you like an answer please click on thumbs up
-If a reply is a solution to your problem please click on Accept as Solution
Gaming on a home built ASUS B450-F Gaming with Ryzen 5 2600X
Real work on an Inspiron 15 5575

Re: Dell Inspiron 5559 Sync error

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I have 2 more errors the violation address staying the same but  the read of address changing to "00000000" and "420A94E3". WILL CHECK IF IT OES AWAY FOLLOWING UR INSTRUCTIONS. THANK YOU.

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Re: Dell Inspiron 5559 Sync error

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Hi JOcean. I have found a file directory that causes the Error. It is in App Data>Local>Mater. the Mater file has a sync application a text file having 7029 in ti and a file with a weird name. I have deleted the application and the problem seems to be gone. Thanks for your help. I will again wait 4 sometime and see if it is truly gone. But for the most part I think this is the solution.

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