Inspiron

Last reply by 02-12-2018 Solved
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Dell Inspiron 5559 signature edition does not wake up after sleep and need to reboot

Hi everyone,

My Dell Inspiron 5559 signature edition does not wake up after sleep. The system wakes up (I can hear it and see the keyboard lights) but the screen is pitch black (sometimes showing for less than a second grey and black lines). I have to reboot it every time. I saw a similar problem with another model but the solution was to rollback the graphics drivers (AMD/Nvidia) and it looks like I have non. I only have an intel driver that I cant roll back.

Help will be much appreciated.

Thanks in advance!

Sergio

Solution (1)

Accepted Solutions
6 Indium
673

Please select Detect Drivers in the link below. The Dell utility will search latest drivers (BIOS, Chipset and Video) and firmware for the system.

Support for Inspiron 5559 | Drivers & downloads | Dell US

BIOS update; version 1.4.1 - Posted  Feb 6, 2018 

Fixes & Enhancements:

- Updated chipset SPI flash configuration.- DCSV2017-0018 TPM Platform Authentication Handling.
- DCSV2017-0019 Insecure Handling of UEFI Variables in Platform Sample Code.
- DCSV2017-0020 Third Party Option ROM Launched Prior to EndOfDxe.
- DCSV2017-0021 Unsafe Opcodes exposed in Intel SPI based products.
- Updated Intel ME Firmware to address security advisory INTEL-SA-00086 (CVE-2017-5705 & CVE-2017-5708).
- Update to the latest CPU microcode to address CVE-2017-5715.

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Replies (2)
6 Indium
674

Please select Detect Drivers in the link below. The Dell utility will search latest drivers (BIOS, Chipset and Video) and firmware for the system.

Support for Inspiron 5559 | Drivers & downloads | Dell US

BIOS update; version 1.4.1 - Posted  Feb 6, 2018 

Fixes & Enhancements:

- Updated chipset SPI flash configuration.- DCSV2017-0018 TPM Platform Authentication Handling.
- DCSV2017-0019 Insecure Handling of UEFI Variables in Platform Sample Code.
- DCSV2017-0020 Third Party Option ROM Launched Prior to EndOfDxe.
- DCSV2017-0021 Unsafe Opcodes exposed in Intel SPI based products.
- Updated Intel ME Firmware to address security advisory INTEL-SA-00086 (CVE-2017-5705 & CVE-2017-5708).
- Update to the latest CPU microcode to address CVE-2017-5715.

649

Thank you so much. So far it is working. Will come back if it does not.

All the best and thanks again,

Sergio

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