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J

5 Posts

42293

March 20th, 2019 18:00

Dell Inspiron 7720 recovery F8 not working

image.jpgI have a blue screen that says recovery, PC needs to be repaired, with the following message:

File:\windows\system32\config\system

Error Code: 0xc000014c

F8 is not working, just brings me back to the same screen.

i have run the Pre boot system Assessment, and all good.  I have tried all the tips out there to get F8 to work and no luck.

Any ideas please!!

7 Technologist

 • 

12K Posts

March 21st, 2019 05:00

Have a look at the following links. Also I assume you ran diagnostics with F12 at the Dell splash screen? If so did the hard drive pass the test?

https://neosmart.net/wiki/0xc000014c/

https://www.drivethelife.com/windows-10/error-code-0xc000014c-windows-10.html

5 Posts

March 21st, 2019 17:00

Yes, I ran the thorough test mode and everything passed.  At first the memory failed, but I moved around the two chips, ran the test twice with each one being the sole chip in and they both passed.  Put them both back in and it passed.

I am exploring your links but I am at a loss...

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