I have 2 Acer Monitors I would like to use as external to a
Dell Inspiron 15 5558 laptop running Windows 10.
I The monitors are old (one has a VGA port, the other has a VGA and DVI port. All my ducks are in a row with regards to cable and port types. After everything is hooked up I turn on my Inspiron and it will not detect the monitors. I have an HP laptop running windows 10 and it recognizes the external monitors no problem. I have tried updating dell drivers,, i have tried deleting drivers, display adapters etc and rebooting, nothing works. Can you help me?
Solved! Go to Solution.
I assume you mean the monitors. Below is monitor model information and more info from my Inspiron
Model No: AL 1716B
Version: AL 1716Bs
S201 HL bd
this is the one I am trying to connect to.
System Model Inspiron
Dell Inc. Inspiron 5558 01
Display adapters listed in devices
• Intel(R) HD Graphics 5550
• NVIDA GeForce 920M
Monitors listed in devices
• Generic PnP Moniter
Thank you again for your help.
Here is the info on the adapter
Nyc are you talking about the laptop the monitors or the adapter. The adapter works fine on the hp and it works like a charm adding the display so I know it is functional. I tried updating the driver for my dell. I even downloaded another legacy driver from Acer but it doesn't give instructions on how to install it. Any more suggestions? Again thanks.