1 Copper

Dell Update caused Win 10 to not boot but Supportassist says everything OK

Got an Inspiron 5565 for Christmas. Works fine until I get notification for 3 Dell updates. they fail to install and now Win 10 can't boot but Dell Support Assist says everything is OK so reboots laptop only to be told Win 10 can't boot, & repeat. Decided to set up a Dell OS recovery usb and the software rendered my usb stick useless !

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2 Replies
5 Iridium

Re: Dell Update caused Win 10 to not boot but Supportassist says everything OK

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I'd suggest you create Windows 10 installation media from a good working computer in the link below.You'll need a blank USB flash drive with at least 8GB of space. 

Download Windows 10 - microsoft.com

 

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1 Copper

Re: Dell Update caused Win 10 to not boot but Supportassist says everything OK

I downloaded the Dell software for creating the bootable usb. It killed my 32gig stick !

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