Dell inspiron 15 7000 is so slow

It could be doing Windows 10 updates.

Hi, 

Thank you for posting and for sending the service tag information via private message. We have opened a case and will be responding to you privately.

Geoffrey

Hi,
This is Geoffrey from the Dell Social support team.
I will be glad to assist you with the performance issue you are facing with the system.
I hope the Windows 10 updates were successful. To check: select the Start button, and then go to Settings > Update & Security > Windows Update.
As it is a new system, let try updating the drivers using the Dell Support application. Click on start and in the search box type in Support Assist. Click on the application and click on Run all and follow the onscreen menu. This will update the drivers and also scan your system to detect any hardware issue within the Windows operating system.
Do let me know if this helps.
Geoffrey.

Hi,

I'm following up to check if your system is working fine. Do let me know if you need any assistance. I will be glad to assist you.

Geoffrey

Hi,
Considering that I have not heard from you. I will proceed to archive this case. Message us if you need any assistance. We are available round the clock.
Geoffrey

Oh hello, soo sorry i missed your messages.

Thanks for your reply

I just saw your proposed solution of running the driver and windows updates. Will get back to you on the outcome of it.

Thanks, very grateful

You're welcome. Happy to help. I will wait to hear from you. Wish you a great day.
Geoffrey

Click the link here to update any drivers manually for your computer.

Hi there,

so i have tried running windows update countless times and i get this error message "Your device is at risk because it’s out of date and missing important security and quality updates. Let’s get you back on track so Windows can run more securely. Select this button to get going:". Tried using Dell Support Assist driver update and that also takes forever so i have uninstalled Dell Support Assist and downloading it again to try one more time.

Hi, 

I'm just checking if you have updated the drivers as suggested earlier. If yes, do share your findings.

Please send us a private message.

Geoffrey

Hello,

Considering we have not heard from you, I shall proceed to archive this case on Social Media. Message us if you need any assistance. We are here to assist you.

Geoffrey

I have done all updates but still it doesn't function as it should. Any other solution you have for me?

Hi, 

Let's try to boot the system in safe mode and check if the issue persists. You can refer to this link: https://dell.to/2ICEA6J which has the steps on how to get into the safe mode. 

Also, do run the hardware diagnostics and let me know if there are any error messages. You can refer to this link: https://dell.to/31YjVTY which has the steps on how to run the hardware diagnostics.

Regards, 

Prajesh

Hi,

I have sent you a private message.

Geoffrey