I have G7 series laptop bought about a month ago. It comes with pre-installed dell mobile connect but when i opened it, it shows that dell mobile connect driver failed to load. I tried everything...restarted the laptop, turned bluetooth on and off, uninstalled and reinstalled drivers, uninstalled and reinstalled app from Microsoft store but to no avail. Has anybody got a solution for this??
I have same issue. I have turned off and on Bluetooth, restarted PC. Uninstalled the driver an app. Installed the drivers per instruction on the mentioned link, and still is not working. Please help!
Thank you for your message. Did the application stop working after any Windows or driver update?
Do you get any error message when installing the application or does the application fail to start after the application installation?
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