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May 3rd, 2022 08:00

Dell my battery is original or duplicate

Hi Admin

I bought a dell battery for my laptop Inspiron 5570 from a store today, I requested them for a original battery. My questions is whether my battery is original or duplicate and how can I check this online or tell me the status.

Its part code  is  CN-0FW8KR-BDS00-19T-6663-A08    Made in china

Please help me and they give me this with 1 year warranty and they telling that its original. So please check and reply.

Regards

Natalie

This is Serial Number of my batteryThis is Serial Number of my battery

May 3rd, 2022 08:00

Ya I already asked my issue privately, but I didn't get solution yet.

Moderator

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25.1K Posts

May 3rd, 2022 08:00

Hello,

We see you are looking for technical assistance. We request you to start a Private Message with us and we will be happy to assist you.

5 Practitioner

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2.4K Posts

May 3rd, 2022 10:00

@Natalie_Shinde  There is no way for Dell to tell that the battery is original without physically inspecting it. I am in IT and have gone through this kind of issue hundreds of times. A vendor making duplicate/Fake batteries will obviously copy information (QR code/PPID/SN) from an original product. 

Bottom Line: Whether its a computer./Cellphone/Camera always buy batteries from Vendor directly They are bit pricier compared to local shop but have warranties associated with them 

May 3rd, 2022 18:00

Yes, it is best to buy batteries directly from Dell.

286 Posts

May 3rd, 2022 19:00

it's OEM battery if not from Dell .
your best best is to claim from store if u have any issues within 3 months .

so keep your receipts in air tight bag or it will fade.

 

do acccept kudos and acceptance if okay
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