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Electric shocks from laptop when unplugged

Hello. I bought Dell inspiron 15 3000 series windows 10  year ago.  The problems that I am facing from it..... Laptop opening & running slow, wifi disconnecting since day1 !!, Electric shocks while charger is unplugged for several hours, can't hear sound when I plug headphones 😞

Moreover there are lot number of ants in laptop.  They come again & again even after cleaning 😞 😞  

plzz help 


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Re: Electric shocks from laptop when unplugged


I will need the information below in order to provide troubleshooting steps.

Click my username and send me the pc service tag number via private message as well as your Registered name
Email address
Phone number


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To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
Out of Warranty Support
Where do I find my Dell PC Service Tag or Express service code?
Where do I post SA (SupportAssist) issue/questions?
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