Unsolved
4 Posts
0
1735
Error code 2000-0321
Hello!
There was a problem with my laptop Dell Inspiron 7559.
It starts with a black screen. The built-in diagnostic tool displays error 2000-0321. But the Dell Support Assist does not know anything about this error code.
The service center told me that the problem is presumably in the drivers. But they said nothing more.
Why is this error code not on the Dell Support Assist?
What should I do?
At first the problem arose occasionally, but then more and more often.
At the HDMI-exit the image is normal, I can see everything correct at TV or external LCD.
When the screen does turn on, the first time it has a bright illumination around the perimeter, which then disappears with time.
And somtimes at BIOS starts time it say error: "Unsupported video mode detected"
VladimirW
4 Posts
0
May 22nd, 2019 09:00
Does anybody know what I have to do?
Waheed Azaan
2 Posts
1
June 26th, 2019 04:00
I am also facing same problem
Waheed Azaan
2 Posts
0
June 26th, 2019 04:00
If you found the solution then please let me know. Thanks
VladimirW
4 Posts
0
August 19th, 2019 06:00
It is very, very sad that after the end of the guarantee I can not get qualified help with Dell products. I am willing to pay, but no one can solve my problem. This is very sad and does not lead to the desire to buy Dell products or recommend it to friends.
VladimirW
4 Posts
0
August 19th, 2019 06:00
I gave the laptop to a service center. They performed diagnostics and found that hardware it is fully operational. I asked them to help with the drivers. I'm still waiting.