I am getting BSOD Error (APC_INDEX_MISMATCH) from past 2-3 days. So, i want to reset my computer to factory installed DELL OS. I am not able to do with DELL OS RECOVERY TOOL. Tool gives only two options i.e INSTALL & EXTRACT. I am not able to reset my windows with "REFRESHING YOUR PC" option also.
How to download Factory Installed DELL Windows 8.1 ISO?
Before doing anything, run an extended diagnostic on your hard drive. F12 at powerup.
If the drive passes, you can get the Windows 8 image
(you'll need a 16 or 32 G or larger flash drive).