Unsolved
50 Posts
0
37069
G-key (Fn+F7) feature on Dell G7 7590 (quick switching between Alienware Command Center profiles)
Hi
Has anybody tried enabling the "G-key" (Fn+F7) on a 2019 Dell G5 or G7 (to quickly switch between thermal profiles and Windows power plans) as described at
?
If so, how does it work for you?
What I observe is that pressing Fn+F7 switches the hardware thermal profile back and forth between “Optimized” and “Ultra Performance” (as expected), but the Windows power plan remains set to “High Performance” once game-mode has been enabled once (which is a problem)...
gartaud
50 Posts
0
August 21st, 2019 05:00
I contacted Dell support who acknowledged that the feature is not working as intended on my machine but could allegedly not reproduce the problem in-house.
Has anybody else tried that feature? Is it working for you? Thanks!
JoyfulJourneys
1 Message
0
December 5th, 2019 14:00
I did some testing with my G3. After using the game shift key (f7), the fans go to full speed and my power plan in Control Panel switches to high performance no matter which one is selected beforehand. Also, the thermal setting in Dell Power Manager switches to Ultra Mode no matter which other plan was selected beforehand. This is good!
After pressing the game shift key (f7) once more, the fans go back to their normal speed and quiet state. The thermal setting in Dell Power Manager returns to the previous setting. However, the power plan in Control Panel stays on high performance. I can, however, manually select a power plan.
So I seem to have the issue you described as well. (Assuming this is not intended behavior)
gartaud
50 Posts
0
January 14th, 2020 11:00
@JoyfulJourneys Thank you for your note. Did you report the issue to Dell? To the best of my knowledge the G-key issue will only be investigated further if others report the problem...
JoBeefus
21 Posts
0
January 19th, 2020 07:00
What kind of laptop specs do you have? I bought my 7790 with i7 9750h, rtx2060 and a 512gb NVME in September and it didn’t come with a G key at all. I’ve been back and forth with tech support for a month because they are trying to tell me it’s an option you can choose. BS
gartaud
50 Posts
0
January 21st, 2020 11:00
The G-key is not a physical key. You need to press both the Fn and F7 keys at the same time...
Also, on the G7 7590 it requires a recent BIOS. If your 7790 does not have the latest BIOS you might want to update it.
DeathNet
4 Posts
0
January 29th, 2020 12:00
When ever I press fn+f7 fans starts to spin at speed but turns off after seconds.
I don't know what's happening here
DeathNet
4 Posts
0
January 29th, 2020 12:00
ArcaneJacky
6 Posts
0
March 31st, 2020 23:00
i'm on dell g5 5590
i can only toggle those G-mode while pressing f7 in alienware command center interface
fn+f7 is useless if the AWCC is closed.
ArcaneJacky
6 Posts
0
March 31st, 2020 23:00
maybe because your cpu temperature is already low enough, fan will stop if the workload is not stress in ultra performance profile.
Kodesh
1 Message
0
June 30th, 2020 15:00
i have same issues, FN +F7 KEY does not turn on the preformance mode "boost"
but the only way the fn+f7 key activates supper boost mode is if the program (ACS) is turned on.
I installed the OSD Kits from alienware on the store, and it works now. let me know if it works for you.
Agustin Giraldi
1 Message
0
February 2nd, 2022 12:00
the easy whey is
open command prompt
and type the desired command to delete plan.
problem solved on my dell g15 5511.
you can continue using all of them on dell command center aplication.
(Balanced)
powercfg -delete 381b4222-f694-41f0-9685-ff5bb260df2e
(High performance)
powercfg -delete 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c
(Power saver)
powercfg -delete a1841308-3541-4fab-bc81-f71556f20b4a
(Ultimate Performance)
powercfg -delete e9a42b02-d5df-448d-aa00-03f14749eb61