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2 Bronze

G5 5587 Windows 10 2004 Update BSOD

Every single time I update my 5587 to windows 10 version 2004 I get BSOD.  This is infuriating!!  $1500 for a laptop that shows HAS BEEN TESTED AND WORKING BY DELL but obviously doesn't work.  I have updated all drivers, bios and anything else I could before trying this update yet it still kills my laptop.  I tried calling for tech support yesterday but was told I had to pay $100 for support.  This is the LAST Dell machine I will ever purchase.  I can't do a simple friggin windows update without killing my machine?!  I don't use this for gaming, this is used for media creation because that's what I do for a living and I need my machine to work.  

I'm getting the page fault in non page area error.

If anyone knows what I should do a little help  would greatly be appreciated. 

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7 Thorium

Re: G5 5587 Windows 10 2004 Update BSOD

Blame Microsoft, not Dell. Windows 10 is Microsoft's. Post your problems here: https://answers.microsoft.com/en-us/

Some computers are having trouble with 2004. https://www.zdnet.com/article/windows-10-2004-were-already-looking-into-these-10-issues-says-microso...

 

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2 Bronze

Re: G5 5587 Windows 10 2004 Update BSOD

I can post my problems here because I bought my machine from Dell and they're refusing to help me unless I pay them more.  Like I said, this will be my last purchase of a Dell product.  It's not like you can understand their tech support folks anyways.

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