Getting the proper M.2 bracket for my G3 15 (3579)

To get this information you need to log on to support, enter your model number and most importantly Enter your Service Tag Number. 

That will open all the hardware information on your Particular notebook, You should download and read your Service Manual there you will find out how to open your notebook

Chances are the bracket holding the 2230 is reversible to hold a 2280 my 512GB 2230 did your service manual will show you this and how to use. If this is not the case the perhaps through Support? you can also look on eBay Amazon and Newegg

Thank you for your answer.

I have done this a long time ago.

The bracket is not symmetrical so turning it is a no-no.

Have a nice day.

Welcome to the Dell Community  @GeorgesGiralt 

You are looking for the Solid-State Drive Shield/Thermal Support Bracket

Dell G3 15 Service Manual:

https://www.dell.com/support/manuals/us/en/04/g-series-15-3579-laptop/dell-g3-3579-servicemanual/procedure?guid=guid-14019e80-3bc4-4da7-ac79-3e2eee35266e&lang=en-us

I could not find the part number for your model.

https://www.parts-people.com/index.php?action=item&id=29264

If the Parts People can't help you find the part, you could try a "Chat" with Dell.

https://channels.us.dell.com/netagent/cimlogin.aspx?questid=ECD0842F-ABAB-4AB0-858A-95EAB5ED8593&portid=9C39C2B5-F1B5-4B42-9928-10AE367360BB&nareferer=%27+escape%28document.location%29

Best regards,

U2

Hello,

Long story short, I could contact Dell using email and asked the very same question.

The answer was this part does not exist.

But I'v" got a pair of pictures on the Internet showing NVME bracket support for a Dell G3 (3579).

The fist one bears the P/N ET21C000300 and is identical to the one in my G3.

The second one bears the P/N ET21C000110 and is identified as a 2280 NVME bracket.

So Dell does not know what they put into their devices or refuses to disclose this strategic and crucial information.

I so disappointed in Dell ! I was thinking I bought not only a prime product but also a prime support. Well I didn't.

I'll manage to buy this part outside Dell and use my 2280 SSD ....

@GeorgesGiralt 

If you look in Dells own manual you can see the " Solid-State drive shield "

https://www.dell.com/support/manuals/us/en/04/g-series-15-3579-laptop/dell-g3-3579-servicemanual/procedure?guid=guid-14019e80-3bc4-4da7-ac79-3e2eee35266e&lang=en-us

And if you look real close the number on it is " ET21C000110 "

Dell OEM G Series G3 3579 Thermal Support Bracket for M.2 SSD - HM4TX w/ 1 Year Warranty:

https://www.parts-people.com/index.php?action=item&id=28643

Best regards,

U2

Which is "out of stock" ... I asked them and they do not know if they can get another one... any soon.

I still wait for Dell to answer.

It seems I'm chasing the Holy Grail.

It took Dell a week to answer my first query, so I do not expect any answer before Christmas. And I bet the answer will be "there is no such part in a Dell computer" or something like it.

Hapilly this machine is not mission critical...

I've found a sheet of aluminum in my garage. Guess what I'll do this week end ?  i already have the thermal pad...

What I really would be delighted to know is if Dell knows what parts go into each machine, has a BOM for each computer or if this information is so secret Mr Dell himself has a safe in it's office with the information in it ...

I've asked computer people at work. They do not buy any Dell machine anymore, having experienced too much problem with Dell... So I'm not alone

@GeorgesGiralt 

Dell has some of the worst published manuals ever!!!

Take the HP ZBook I'm using now.

I can go to the manual and look at a complete parts breakdown of the laptop.

http://h10032.www1.hp.com/ctg/Manual/c04775335

It lists every part and a corresponding part number for everything that was tested/sold with the unit.

Dell could learn a few things from them.

Regards,

U2

Looking at what U2 posted you don't really need anything but a Screw 2x3mm, I am running Samsung M.2 NVME SSD in 2 different Notebooks without any heat sinks and without issues even on large file groups being transferred The screw on the end of the M.2 SSD actually holds the SSD in place the cover is simply a heat sink aftermarket heat sink would work if you think you really need one. Also the one on eBay I linked for you looks like it would work for you also

I agree with you. I used a lot of IBM Thinkpads during my working years. I bought some Lenovo laptops for my home use.

On every Lenovo or old IBM laptop service manual there is a exploded view and a bill of material giving app part numbers. And they provide sites to buy such parts. Even to individuals...

Hurray for Dell .....

Hello,

You are lucky your SSD does not heat up ! Mine does. As did the WDC 2230 Dell provided.

It is a shame Dell can't sell a part to one of it's customer.

It is a shame Dell Rep. can't find what parts make what computer sold by Dell (and current, I'm not speaking about obsolete machines)

It is a shame Dell people on the phone can't/won't tell you these facts, forcing you to call many times...

Hello.

Were Dell answer you about the M.2 bracket?

Thanks you in advance.