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2 Bronze

Haven't gotten my Dell Inspiron 15 7000 back from repair and it has been 21days

I dropped my Inspiron at the Fedex drop off on February 9th to get it repaired and checked , today is March 1st and I haven't gotten it back the service tag is please help me get my laptop back. 

 

<Service tag removed>

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3 Replies
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5 Tungsten

Re: Haven't gotten my Dell Inspiron 15 7000 back from repair and it has been 21d

contact Dell Cares

 

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4 Beryllium

Re: Haven't gotten my Dell Inspiron 15 7000 back from repair and it has been 21d

You need to post this i the customer care forum they have Dell employees in that forum.

https://www.dell.com/community/Customer-Care/bd-p/Customer-Care?ref=lithium_menu

Inspiron 13 7000 Series 2-in-1 -7386
16GB RAM
Samxung 970 Evo 1TB SSD 2nd SSD 512 GB Hynix

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7 Thorium

Re: Haven't gotten my Dell Inspiron 15 7000 back from repair and it has been 21d

I hope you received a notice from Dell that the computer was actually received for repair. Contact Dell directly for info. This is user to user forum. 

Keep all your FedEx paperwork. Check with FedEx for proof of delivery to Dell.

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