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Sleeksheep
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Headphone Jack Not Working on Dell Inspiron 5570

I'm currently using the "Realtek Audio" driver, which works fine with my speakers but doesn't recognize my headphones plugged in or even display them in "Playback Devices".

I have tried using another driver called "High Definition Audio Device" which works with both my speakers and my headphones, but I'm quite unsure whether it is better to use this one as it's not the default driver, rather another one, It is digitally signed though (both are).

I would like to know whether it is safe and doesn't affect audio quality and also know if this issue is one that only I'm facing, if not, when will Dell update its drivers so I can use the "Realtek Audio" driver.

Thank you so much.

Taha
2 Replies
GrigorisS
1 Copper

Re: Headphone Jack Not Working on Dell Inspiron 5570

I have the exact same problem with my newly purchased Inspiron. HD audio allowed my Logitech speakers to work, but whenever I start a song/video the speakers produce a thud. The problem is surely because of the driver as all my other devices work flawlessly with the speakers. 

When will we get a driver update?

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Sleeksheep
1 Nickel

Re: Headphone Jack Not Working on Dell Inspiron 5570

Don't really know when they'll release an update, but I'm definitely hoping they quickly act upon this as it's only a Windows 10 problem, it doesn't occur in Ubuntu which I've used successfully without an issue, except for its difficulty.

Thanks for contributing to this post, have a nice day.

Taha
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