I have a problem where when I plug in any type of headphones/earbuds in my Dell, they make a buzzing noise, even when I am listening to something. I have tried unplugging them, looking at drivers, all that. It did not help.
We tried reaching you on a private message asking for the Service Tag but did not receive a response. Please feel free to reply to the private message whenever you are available.
Social Media Support
To help us troubleshoot, click our Dell-Cares name and send us a private message with your Dell PC or Monitor Service Tag number
Your laptop can use either a Realtek audio driver or the native Windows audio driver. If you currently are using a Realtek audio driver then switch over to the native driver by following these instructions:
1. Open the Device Manager (type devmgmt.msc in the search box and hit Enter).
2. Expand the "Sound, video & game controllers" and right click on "Realtek High Definition Audio".
3. Select to "Update Driver Software".
4. Click on "Browse my computer for driver software".
5. Click "Let me pick from a list of drivers on my computer".
6. Put a check in the box "Show compatible hardware" if not already checked.
7. In the list of devices, click "High Definition Audio" (the native driver).
8. Click "Next".
9. On the Update Driver Warning box, click "Yes" (install the driver).
10. Restart the laptop if prompted. If not prompted, then no need to restart.
[To get back to the Realtek driver, do it again but reverse the names in steps 1 and 6.]