NzDc
1 Nickel

High temperature

Hello, when I'm working on my laptop and watching videos, the temperature increases. When I watch video in 1080 the temperature is OK(+60-65° C), but if I change resolution to 1440 or  2160 the temperatures are +80-90° C. What can I do? Can I check if laptop is defective? Or it's happens because of it's 256 MB video RAM?

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Moderator

Re: High temperature

NzDc,

Click my name and private message me the pc service tag number as well as your registered name, email address, and phone number.

 

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U2CAMEB4ME
3 Zinc

Re: High temperature

Welcome to the Dell Community @NzDc 

To better assist you, the members would need the exact model number and OS of your laptop/desktop???

Best regards,

U2

PLEASE DO NOT POST ANY SERVICE TAG!!!


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Windows Operating System lifecycle fact sheet
Lifecycle begins when released and ends when no longer supported
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NzDc
1 Nickel

Re: High temperature

I tryed to reset the laptop, and now the windows installation stuck on 64 % and the laptop permanently reboot.

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U2CAMEB4ME
3 Zinc

Re: High temperature

@NzDc  and @DELL-Jesse L 

Would you like to inform the community of the solution???

Or is it customary to leave everyone in the dark about a "PM" solution???

Best regards,

U2


Microsoft Registered Refurbisher
Microsoft Registered Partner
Windows Operating System lifecycle fact sheet
Lifecycle begins when released and ends when no longer supported
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NzDc
1 Nickel

Re: High temperature

I could not solve the problem, so I reinstalled the OS.

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U2CAMEB4ME
3 Zinc

Re: High temperature

Thank you @NzDc 

Knowing that can help someone in the future with the same problem.

Please post back if anything changes.

Best regards,

U2


Microsoft Registered Refurbisher
Microsoft Registered Partner
Windows Operating System lifecycle fact sheet
Lifecycle begins when released and ends when no longer supported
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