15 Posts
76
19491
Include XPS thermal management system to G3/G5/G7 BIOS
Hi Dell,
Considering the amount of issues related to thermal management and fan control in the G-Series I would like to suggest you include in the next BIOS version the same thermal management system of XPS line and allow it to be controlled via Dell Power Manager the same way XPS line works (with Cool, Quiet, Balanced and High Performance profiles), this will save you a lot of headache and returns due to systems running too hot or too loud when it's just a matter of software management.
G-Series laptop may be entry-level gaming pcs but its users are very demanding when it comes to stability and controls, so it would make sense, I want to be able to let me g3 be really quiet during work time and when I want to game, I would like to be able to set it to high performance and system ramp up fans to keep thermals under control and excellent performance.
I believe other owners will agree with me.
Best regards.
Ricardo
vletrmx21
15 Posts
1
January 26th, 2019 07:00
that seems to be the same DellCares who replies on reddit, and if that's the case then I think the einsteins over at Dell really have no idea that there is a heating problem
Ivan1982
14 Posts
2
January 26th, 2019 11:00
I have installed new BIOS 1.8 cooling hasn't changed... I did install this version as i was hoping wacom cintiq issues will be resolved (they aren't), and I don't play games so TT isn't issue that much... pretty much i dont dont care about this laptop anyway and i will sell it as i am tired of waiting dell 1 month + to plug in cintiq and confirm problem...
WiFivomFranMan
2 Posts
2
January 28th, 2019 17:00
I am on 1.2.1 bios still and my machine has just started overheating during PUBG. It has never done this before. It is super hot in the area above the keyboard but the air coming from the fans in the back isn't really all that hot. It makes me think the heat sink isn't working right.
tomekck
1 Message
1
January 30th, 2019 02:00
GeekZilla.com.br
12 Posts
1
January 30th, 2019 08:00
Our only hope is that since the second generation G7 will have the alienware comand center, they will extend that our first gen G7´s.
Right now I´ve got the temps under control but
1- I have the I5 8300H GTX 1050Ti setup, and so it doesnt heat up as much as the i7.
2- Undervolted and reduced the turbo.
3- Using a laptop pad to keep things cool (I can lower the temp between 5 to 10 degrees).
There´s also the Dell Fan Utility, but since it only runs on test mode it´s not quite a good solution.
We can only hope that dell listen to us and changes the fan curve, so lets keep this topic active, Lets all post at least once a day every day until they change the curve or give us the Command Center.
vletrmx21
15 Posts
4
February 1st, 2019 08:00
Hopefully most of you saw this thread on reddit. Some beautiful soul came up with a fan utility which allows you to set a functioning fan curve. I haven't tried it myself, but instead I installed the latest (beta) version of HWinfo, which now also allows you to force the fans into spinning.
avenger4534
26 Posts
1
February 1st, 2019 09:00
Thanks for the heads up.. DELL totally ignore G5 G7 users a while, I will try that A.S.A.P. hope that fix the problem
TabalugaDragon
11 Posts
0
February 5th, 2019 06:00
DREWSASTER
2 Posts
1
February 7th, 2019 09:00
Apparently Dell's stance is that they don't care about is. I literally just purchased this laptop and I'm waiting for it to be delivered, and everywhere I go I'm seeing these thermal issues. I'm tempted to cancel my order and purchase from another manufacturer that allows seeings of fan profiles as I'm a user that would keep them maxed out for maximum budget performance.
TabalugaDragon
11 Posts
1
February 7th, 2019 12:00
geraldoandradee
14 Posts
2
February 9th, 2019 07:00
That's the best idea I ever listened in this forum. As a costumer I recognize that buy a Dell G7 7588 was a mistake.
Andreyson
3 Posts
1
February 11th, 2019 06:00
It is really a shame that this model doesn't have the thermal management system yet. I spent a lot of money in my computer and I expected it to have this kind of control system.
Evsign
13 Posts
1
February 14th, 2019 10:00
GeekZilla.com.br
12 Posts
0
February 21st, 2019 05:00
GeekZilla.com.br
12 Posts
0
February 21st, 2019 05:00
Kinda strange, cause if you take a look a the G7 7590 drivers page, there's an OC Control there and it states that's used to control the system fans.