After a few days i let the updating tool to update my drivers because i was having some issues with the videos that show some green pixels and i read a post that say i was need to update my drivers, after that i still see the green pixels randomly and now my computer is restarting when random when is not plugin with the power, i ready read forum and still not found any solution to this problem.
I was also supposed to write a post about this problem. I have it for a very long time. Green pixels appear when I watch youtube on chrome. Do you also have it on chrome and on youtube or movies?
The current solution is to downgrade to version 1.1.0
In another forum someone found BIOS downgrade method for BIOS 1.4.0 versions. I'm telling you step by step;
Do not update your BIOS to versions above 1.1.0 until Dell engineers solve this automatic shutdown problem.
I have 1.1.0 versions and I have this problem so this is not a solution
Thanks right now i'm trying your suggestion, i make the rollback, i hope just to resolve the rebooting problem cause this computer it's used for work mostly, and for the green pixels i asume is a video problems and yes it happen in chrome i also have fire fox but i do´t remember saw this behavior, but is must common when is connected with the HDMI cable...
This does not work for me, when I try to downgrade to 1.1.0 it says it is an unsupported downgrade. How were you able to downgrade?
Well yea it resolve the restart problem, but where is the dev team or someone for dell telling something about this issues, a real expensive machine for the really low quality and no answers, my 3D software are now having issues with the rollaback why?, i don't know?, dell can answer? no they ready make the sell, and this issue is not new, green pixels are not new, i usually respect Dell products but next buy i will rethink twice before get one...