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April 21st, 2021 06:00

Inspirion 3543 no bootable disk help required

Hi!

My device is a Dell inspirion 3543 laptop (core i5 5200u cpu 2.20gz) with the following details:

Bios: A06

My computer recently displayed the message "no bootable devices." 

In hopes of rectifying the issue, I purchased a new SSD (and installed windows 10 on the SSD using a different laptop) in hopes that it would fix the "no bootable device" message caused by my older HDD.

Unfortunately my laptop did not detect the new SSD (I still recieved the no bootable devices message).

I've run onboard diagnostics and passed all the diagnostic tests except for the harddrive one because the harddrive isnt detected.

Im stumped at this point and ead hoping there was something else in could try to fix this? Any assistance would be much appreciated!

Thanks in advance 

 

4 Operator

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6.2K Posts

April 21st, 2021 07:00

Welcome to the Dell Community @SomebodySaveMe 

Go into the BIOS and set Disk Configuration to AHCI.

Try to boot.

If it does not boot then leave the BIOS setting at AHIC and try reload the W10 OS again.

Best regards,

U2

4 Operator

 • 

6.2K Posts

April 21st, 2021 07:00

@SomebodySaveMe 

After switching to AHCI try to reload W10 on the new drive again.

Regards,

U2

April 21st, 2021 07:00

Thanks so much for your reply!

I haven't found "desktop configuration" but set the "Sata operation" to ACHI but unfortunately still have the same error. 

The windows 10 SSD works fine in a different laptop ( but isnt detectable in my inspiron 3543).

 

Thanks for your time!

 

 

4 Operator

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6.2K Posts

April 21st, 2021 08:00

@SomebodySaveMe 

It is beginning to look like a faulty system board.

Let me check the warehouse to see if I have one to test.

Regards,

U2

April 21st, 2021 08:00

IMG-20210421-WA0020.jpg

April 21st, 2021 08:00

Thanks so much! 

I really appreciate all the help!

April 21st, 2021 08:00

I tried to reinstall windows 10 from a USB device but am unable to select my SSD as it isn't being detected 

 

4 Operator

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6.2K Posts

April 21st, 2021 08:00

@SomebodySaveMe 

Did you enable Legacy Boot???

Did you recheck the SSD connection???

You could try running Windows to Go???

https://www.howtogeek.com/196817/how-to-create-a-windows-to-go-usb-drive-without-the-enterprise-edition/

Regards,

U2

10 Elder

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23.1K Posts

April 21st, 2021 08:00

You won't get anywhere until the hardware (system setup) sees the drive.

Verify that the drive is solidly connected to the system board.  This being an older system, it may require you to use a spacer to mount an SSD, which is generally slimmer than a hard drive.

If the drive IS solidly connected but the system does not see it, there are two possibilities:  the drive is bad (if you have another system to test, check it there) -- or the mainboard is bad.

 

4 Operator

 • 

6.2K Posts

April 21st, 2021 08:00

@SomebodySaveMe 

Go into the BIOS.

In "General"

Go to "Advanced Boot Options"

"Enable Legacy Boot Options"

Regards,

U2

April 21st, 2021 08:00

Would it be possible to install windows on an external and use the laptop in that way?

Thanks again

 

4 Operator

 • 

6.2K Posts

April 21st, 2021 08:00

@SomebodySaveMe 

Is it seen in the BIOS???

Regards,

U2

April 21st, 2021 08:00

Thanks for all your replies.

The HDD was not detected by the BIOS.

Im sadly thinking that the mainboard may somehow be damaged (although all diagnostics were passed except for the HDD detection) because the HDD works normally in a different laptop but isnt detected in this one. 

Is the laptop essentially useless now?

Thanks so much 

April 21st, 2021 09:00

Hey!

Yes that was the response I received once setting to legacy mode and making sure HDD is connected.

Will try the windows 2 go and let you know. 

Thanks so much for everything 

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