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Jez_1982
1 Copper

Inspiron 13 5000 Fan Noise during online conference / Skype / Teams

Has anyone else experienced issues when in an online chat using Skype or Teams with this laptop were the other people on the call are complaining about a loud background noise when the fans spin up.

We have 4 of these devices in our organisation, and all four have reported the same problem.

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Moderator
Moderator

Re: Inspiron 13 5000 Fan Noise during online conference / Skype / Teams

Thank you for your message. I will be glad to look into this for you.

 

Does this happen only when you are using the mic? Do you hear the fan noise when just browsing or on system startup?

 

Try to use Sound recorder on your system & check if the issue persists. 

 

Run a hardware diagnostic by following this link http://bit.ly/2fJuGXB  & check if there is any error.

 

Please click on the message tab next your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag, registered name & email address.

Dell-SreejithR
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