Radski
1 Nickel

Inspiron 13 7000, 2 cracks appeared in the middle

My Dell Inspiron 13 (7000) has been used correctly and one day I opened the screen and 2 fine cracks appeared in the center of the screen. Is this a design fault? I have been reading that other owners have had the same problem. Can Dell replace the screen?

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2 Replies
8 Krypton

Re: Inspiron 13 7000, 2 cracks appeared in the middle

It's unlikely - any screen crack is accidental damage -- unless you have system insurance, it won't be covered.

 

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Radski
1 Nickel

Re: Inspiron 13 7000, 2 cracks appeared in the middle

the only action was to open and close the screen! I have never experienced this with any other laptop. 

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