Inspiron 13 7378 2-in-1 and Active Pen PN579X

Hello, I recently was interested in whether my Inspirion 13 7378 was compatible with any type of pen so I decided to input my laptop's Service Tag into Dell's parts and upgrades page. The parts and accessories page with my Service Tag from my laptop suggested the PN579X pen. I was a little skeptical since I've never bought any active pens but felt relieved that the item was linked to my laptop's Service Tag/model so I purchased the pen. The pen came, I was able to insert the battery and connect the pen through Bluetooth without any issues but the pen doesn't draw. After doing a bit of research, I discovered that the pen had to be set to MPP instead of AES2. I disconnected the pen, reconnected via Bluetooth and made sure that the pen was operating on MPP but, still no luck. The button combinations on the pen work without any problem but the drawing functionality does nothing (finger touch still works with no problems). I also updated the pen's firmware, checked all windows updates (the only thing available is the windows feature update 2004) and verified that all the drivers on the laptop are up to date through Dell Update and the Dell's drivers webpage. I really hope the pen is compatible with my laptop specially because the part is linked with my Service Tag/model. Any suggestions? Thank you.