Inspiron

Last reply by 04-02-2020 Unsolved
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2 Bronze
2 Bronze
794

Inspiron 15-3521- FAIL PSA V4228 Error 2000:0151 - INCORRECT STATUS =32

Since last 3Days my laptop is showing blue screen and restarting. While at the boot screen it's showing an error "Check Media - Fail" for few times then shows the message "No Boot Device Found. Press any key to continue". After doing this several times, I entered into ePSA pre-boot system assessment. During this test my Hard Disk failed and showed the message "FAIL PSA V4228 Error 2000:0152. HARD DRIVE 0 - S/N W0VC15MV, Incorrect Status = 32.

Please guide me how to resolve this issues.

IMG20200402110154.jpg

Replies (3)
9 Rhodium
778

The "0152" error is for CD/DVD drive.  Does your CD/DVD drive work?  If not, that would seem to be the problem based on the "0152" error.  

Try temporarily removing the CD/DVD drive in the BIOS boot sequence and see if this fixes the problem.  

 



I am not a Dell Employee

Dell forum member since 2002

Dell Inspiron 15 Gaming 5577 Laptop

Home Built Desktop PC with Gigabyte Designare Z390,  i9 9900K CPU

Windows 11 64 bit Pro  SSD drives. Cakewalk by BandLab and Studio One 4.6 Pro Recording Studio Software, MOTU Ultralite MK5 recording interface unit
.

Dell S2719DGF Monitor

773

Mr.Fireberd,

During the diagnosis process the error is showing on Hard Drive and a cross mark mark is showing. The error value is "151" not "152".Hence, I think is not CD Drive but it is Hard Drive error

759

0151 error, SMART Predictive Failure indicates the hard drive has failed SMART.

Thus the drive is failing and will need replacement.  Consider a full size SSD for replacement.



I am not a Dell Employee

Dell forum member since 2002

Dell Inspiron 15 Gaming 5577 Laptop

Home Built Desktop PC with Gigabyte Designare Z390,  i9 9900K CPU

Windows 11 64 bit Pro  SSD drives. Cakewalk by BandLab and Studio One 4.6 Pro Recording Studio Software, MOTU Ultralite MK5 recording interface unit
.

Dell S2719DGF Monitor

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