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April 22nd, 2019 11:00

Inspiron 15-3567, LAN port issue

Hello everyone on the forums,

I have a problem with my LAN port on the Inspiron 15-3567 from when I got it last year. It gets internet and drops it every minute. Does anyone know what could be the problem? The LAN port is a Realtek PCIe FE Family Controller. It cannot be the router because the TV, Desktop, and smartphones all work fine. Including my brothers laptop.

Community Manager

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54.2K Posts

April 22nd, 2019 12:00

* Click my name and private message me the Inspiron 15-3567 service tag number
* When and from whom was this Inspiron 15-3567 purchased?
* On another PC, download/save this driver
* Copy the driver to a USB key
* Copy the driver to the Inspiron 15-3567 Windows desktop
* Install the driver
* When done, restart the Inspiron 15-3567 and retest

 

Community Manager

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54.2K Posts

April 23rd, 2019 05:00

If still not working after above troubleshooting, since out of warranty on 10/11/18, use the Dell Out of Warranty Support offering.

 

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