PortalPlayer
1 Nickel

Inspiron 15 3567 OS recovery tool error

I get this error when the tool tries to format the USB: "Sorry. An error occurred while extracting image file usbkey.zip. Please check the file and try again."

when I check "DellOsRecoveryTool.log" it says this: Log at pastebin (text too large for forums)

please help...

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3 Replies
JOcean
5 Tungsten

Re: Inspiron 15 3567 OS recovery tool error

This forum post should help.

https://www.dell.com/community/Productivity-Software/OS-Recover-Tool-ISO-Image-Error/td-p/5167848




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Gaming on a home built ASUS Z170K i5 6600
Real work on an Inspiron 15 5575
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PortalPlayer
1 Nickel

Re: Inspiron 15 3567 OS recovery tool error

that post didnt help me...

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PortalPlayer
1 Nickel

Re: Inspiron 15 3567 OS recovery tool error

can someone please help me... i still have this problem

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