Hello, I bought a Dell Inspiron 15 5515 laptop (AMD Ryzen 5 5500U processor with AMD Radeon RX Vega 7 graphics version) around 2 days ago, and I installed the drivers on it.
But I had a problem and I needed a help.
When I open the computer, I installed every driver except AMD Radeon Software driver, which is RX Vega 7 driver. When I finish the installation process and I try to open the Radeon Software, I receive the problem named "Radeon Software and Driver versions do not match. Please try again after updating the latest versions."
I am sure about I have installed every driver for Windows 11 Home. Also, it is my operating system.
I cannot understand why I received this problem and I am waiting for your recommendation.
Hello Jesse, thanks for your interest to my problem.
I downloaded the driver in the link you sent, and I tried to install it, but the driver I downloaded via your link is not compatible with the Windows version of my computer (Windows 11 Build 21H2, version 22000.978).
I tried to make a search from website of Dell and AMD. I solved the problem with updating BIOS, and downloading driver from website of AMD. Here is how I did:
I configured my computer the first time I received it and downloaded the drivers via the Dell Update application. I couldn't install the video card, this is the moment I wrote this problem here. After your suggestion, I updated the BIOS and downloaded the video card drivers from AMD's website. This way I was able to configure and install my video card driver.
Not knowing which type of graphics adapter you have I have linked to 2 possible drivers. This one is from Intel for the HD 4000 and it is a Windows 10 driver. This one is for the AMD HD 7670M and is for Windows 10.