JDN96
1 Copper

Inspiron 15 5547 Won't Go Past Dell Logo Anymore

Hi all,

My Inspiron 15 5547 laptop doesn't go past the Dell logo anymore when turning it on since this morning. After a while the fan will start blowing like crazy and at that point I turn the laptop off.

When pressing the F12 or F2 button a blue bar appears but after that nothing happens.

Any ideas how to solve this? Any help would be appreciated!

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1 Reply
8 Krypton

Re: Inspiron 15 5547 Won't Go Past Dell Logo Anymore

Just making sure, you're performing the F2 key( BIOS) and F12( key) correctly:

1. Power off system. Removed all peripherals. (except AC adapter)

2. Power on system, quickly start tapping F12 key continuously until you see Preparing one time boot menu in the top right corner of screen. In Dell Pre-boot menu, select Diagnostic. After quick tests finished, select Hard drive and then Thorough Test Mode.

Note: Please don't wait for Dell logo to start tapping, soon as you power on system, start tapping F12 key...

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