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Inspiron 15 5567 will not power on
Laptop is less than 18 months old. Power button illuminates for a couple of seconds, then goes out. No beeps. Same behaviour with and without the power-cord plugged. I did manage to get it to power on once, using the Shift "D" and power on button. I got it as far as the Windows 10 event viewer window, before it blue screened with kmode_exception_not_handled Been unable to power on since. Tried all the "usual" key sequences F2, F12 etc. Any pointers would be much appreciated. Thanks Ciaran
robert p
9.4K Posts
0
January 2nd, 2019 05:00
Hi Ciaran_McLarnon,
Thanks for posting. Apologies that your system is not performing as expected.
Here is information from the Dell Knowledge base you may find helpful:
Dell PC does not turn on or boot into Windows
If you need additional assistance and the system is still under warranty, please contact me privately. Be sure to include your personal information (name, address, telephone, email) and your computer's service tag number in your message. Thanks.
If there is no warranty, then you could contact our Out of Warranty team to get a quote for a paid service call -http://dell.to/1vnT6CQ
G Moose
3 Posts
0
February 13th, 2019 10:00
Same problem with my 20 month old (Inspiron 15 5567 will not power on).
Generic instructions led nowhere...
robert p
9.4K Posts
0
February 13th, 2019 10:00
Hi GMoose,
Thanks for posting. If you've tried all the troubleshooting in the above articles, then there is a possibility that the motherboard has failed.
If there is no warranty, then you could contact our Out of Warranty team to get a quote for a paid service request -http://dell.to/1vnT6CQ
Naliv
2 Posts
0
July 6th, 2021 11:00
Good day. how to find out what the problem is in the motherboard?