Csazso
1 Copper

Inspiron 15 7000 nvidia card not detected

Hello Guys, recently purchased a inspiron 15 7000 gaming laptop with linux, changed it to win10pro. The GTX1050ti is not detectable by windows. Tried BIOS refresh, show hidden devices in device manager, manual driver install from dell and nvidia, non of them worked. The card is still undetected. When running Win auto driver search and install, it can identify the card but gives an error message that the "driver was found but an error appeared during install". The Nvidia manual driver install was aborted with an error message too. Any ideas?

 

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6 Replies
8 Krypton

Re: Inspiron 15 7000 nvidia card not detected

Driver installed or not, do you see two display adapters in the control panel?

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Csazso
1 Copper

Re: Inspiron 15 7000 nvidia card not detected

There are 2 cards as belowhardware.jpg

The driver refresh by Windows can identify the true card type but the driver install fails

Nvidia install error win.jpg

asking you to look for driver by manufacturer. Tried both Dell and Nvidia driver downloads but both failed

Running xdiag report cannot detect second card ony Intel HD 630

 

 

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8 Krypton

Re: Inspiron 15 7000 nvidia card not detected

When you installed Windows 10, did you:

1.  Install the chipset drivers, and then reboot?

2.  Install the Intel video driver (from Dell - not Intel) and restart?

3.  THEN install the nVidia drivers (from Dell - not nVidia)?

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Csazso
1 Copper

Re: Inspiron 15 7000 nvidia card not detected

Installed Win10pro and Dell support center, and let it diagnose and refresh everything. Cannot remember what drivers were installed automatically. Have not checked the card performance or presence at all, just when an EA game failed to start by missing Intel HD 630 driver . I started with Intel (from intel) followed by Nvidia (from Nvidia). several reboots...

Nvidia never succeedded. I tried Dell GFX pack manually on device level and auto install but non worked

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8 Krypton

Re: Inspiron 15 7000 nvidia card not detected

Go back to the install of Windows and make sure you install the chipset drivers immediately after.  Then install the Intel GPU driver - and finally (after rebooting as required after each install), install the nVidia drivers.

This is a software-controlled hybrid setup - the Intel GPU calls ALL the video shots -- that drive must be in place before the nVidia driver will load correctly (there is no hardware control of the hybrid setup -- it is completely driver controlled).

 

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Csazso
1 Copper

Re: Inspiron 15 7000 nvidia card not detected

Thanks that worked. Running again the Win installer and not for the complete version just fix everything did the job. It took 4 hours, but the card was detected. Followed by Dell driver pack and finished with Nvidia latest driver install. Thanks for the support guys

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