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Inspiron 15 7559 not detecting headphone
When I plug in my headphone jack, there used to be a popup to select headphone/mic etc. But recently the popup is not coming and headphones are not working. All sounds are going to laptop speaker even if a headphone is connected to the laptop.
Last year I fall into this same problem when Audio driver updated automatically to version 6.0.1.8578. I resolved it by rollback to the previous version 6.0.1.8142. Since then everything was working but suddenly it stopped working again now. It would be great if someone can provide a solution for this.
BTW, the latest driver (Version: 6.0.1.8578), which is installing through windows update is not listed in the dell's support site. In dell's site version 6.0.1.8142 is the latest driver.
Here is my operating system info:
Edition Windows 10 Home
Version 20H2
Installed on 8/18/2020
OS build 19042.804
Experience Windows Feature Experience Pack 120.2212.551.0
DELL-Cares
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March 2nd, 2021 14:00
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
DELL-Cares
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25.1K Posts
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March 2nd, 2021 19:00
To ensure the security of your information, I'd suggest that you delete the post containing any Dell centric information & send us a private/direct message.