In my country, it has been solved with exchanging adapter. Dell send to me a new 180w adapter. Now I have 180w adapter and no more my battery level decreases while plugged-in. Thanks to dell
check your bios under maintance for ownership tag (date) if the box in unchecked, check it. apply and reboot and it will then allow charging..inspiron 7577 gtx 1050ti
Canerrozann
4 Posts
0
November 3rd, 2018 00:00
Auz
1 Message
0
November 14th, 2018 06:00
yugui
5 Posts
0
February 11th, 2019 06:00
Hi there, have you found any solution to the battery issue yet?
yugui
5 Posts
0
February 12th, 2019 14:00
I have the same model as you, I was wondering if you have solved the problem by buying a 180W adapter?
yugui
5 Posts
0
February 12th, 2019 14:00
I have the same laptop model as you, I was wondering if you have solved the problem by using a 180W power adapter?
yugui
5 Posts
0
February 12th, 2019 15:00
What's the model of this AC adaptor in order to get one.
DELL-Jesse L
Moderator
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16.7K Posts
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February 13th, 2019 04:00
yugui,
Click the links below for resolving battery and ac adapter issues.
How to improve your Dell laptop's battery performance
How to Troubleshoot AC Adapter Issues?
For my notes, click my username and send me the pc service tag number via private message.