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August 6th, 2019 17:00

Inspiron 15-7590, auto brightness adjust

Hi, I have the new XPS 15 7000 Series-7590 (UHD screen). This setting is not within my BIOS. Is there something I need to do in order to fix this?

I'm constantly switching between dark and light windows within my workflow so this problem is crucial for me to resolve. Help would be much appreciated, otherwise I'll need to return it and try another model.

I purchased the UHD screen version because I wanted truer colours and blacks, thinking the OLED wouldn't be on par. Is this automatic brightness feature on the OLED as well?

Cheers.

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16.7K Posts

August 7th, 2019 08:00

Klayemore,

 

Via a Private Message, I will need the service tag of the Inspiron 15-7590.

 

 

 

1 Message

October 1st, 2019 11:00

Hello.

I have the same problem with my Dell XPS 7590 OLED. How can I switch on auto brightness?

Thank you. 

1 Message

October 4th, 2019 03:00

Hi, did you find a solution to the problem?

I have the same model and the same problem and this "feature" is extremely annoying since it changes the brightness completely random. 

 

Cheers.

4 Posts

March 25th, 2020 03:00

Also have this problem with Inspiron 15 7590... The settings in the intel command centre don't have any effect.

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16.7K Posts

March 25th, 2020 10:00

Merlinux,

 

Apologies, click here and here for information to resolve the issue.

4 Posts

March 25th, 2020 15:00

I have already tried what you have in the first article, I have tried a lot more than that, I've disabled every power saving feature I know off, reinstalled drivers, reinstalled windows and nothing changes. Also the article is a bit out of date as now there is an "Intel Graphics Command Centre":

(the second article is irrelevant since i don't have an XPS or Precision with OLED screen...)

 

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4 Posts

March 27th, 2020 16:00

The solution was finally presented on my reddit thread by another user who had the same issue:

Turning off HDR in Windows Settings.

Settings > System > Display > Windows HD Color "Play HDR games and apps" --> OFF

105 Posts

March 28th, 2020 00:00

I had the same problem before, just reinstalled the system.

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16.7K Posts

March 30th, 2020 03:00

Merlinux,

 

Thanl you for letting us know you have resolved the issue.

 

 

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