A week or so previously I had a notification saying the battery had an error and needed to be replaced. The laptop would still work if it was plugged in. However, now when I press the start button only the led lights come on. One white to say its powered on and the flashing red to indicate the battery needs to be replaced. Nothing else works, the screen is blank and the fan isn't on.
I don't want to buy a new battery before I know the issue
Re: Inspiron 15R won't turn on, led lights still work
Have you tried another ac adapter? It is very possible that not only the battery but also the adapter need to be replaced. Jave you tried resetting the system? Unplug the adapter. Then remove the battery. Hold down the power button for 30 seconds then connect everything back up again.
-Forum Member since 2016 -I do not work for Dell -A user helping other users -If you like an answer please click on thumbs up -If a reply is a solution to your problem please click on Accept as Solution Gaming on a home built ASUS B450-F Gaming with Ryzen 5 2600X Real work on an Inspiron 15 5575