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Inspiron 16 7610 powers on automatically
I have bought two Inspiron 7610 recently. I have the problem that one of them powers on automatically a once a day.
This is not an issue with the operating system or external devices. The new SSDs are completely empty yet, no OS installed. There are also no devices attached except the power supply.
Every morning, I see one Inspiron 16 powered on like in the photo. This is for 5 days now, without doing anything with them (except switching if off again).
I am seriously worried that it can power on automatically when travelling and I have this laptop in my suitcase or bag, which may cause fire.
Did anybody experience the same problem? This happened 5 times now in 5 days.
Gargamel314
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May 14th, 2022 08:00
First off, make sure you go into start, and click "Shut Down" before you put your laptop in a bag. Your problem is S0 Sleep. I have the same laptop, same problem. Instead of staying asleep like a good little laptop, the GPU activates, the fans keep turning, it gets red hot (especially if you put it in a bag or something), and then some fail-safe activates and a diagnostic runs because it detects something's not right. If you close your laptop lid, and then put your ear up to the back vent, you can probably hear fans going or some kind of activity going on in the laptop. This wasn't actually Dell's design at work, this is Microsoft. S0 Sleep just puts your laptop in a low power mode, but keeps your PC connected to the internet and various USB devices. You have a choice here: Enable Hibernate (S4 Standby) which will fully turn your computer off, but keep everything backed up, so when you open your laptop again, it will boot up like you're turning it on, and then all your apps that you had running will be running just like you left them. The more convenient option is to re-enable S3, which is your old-fashioned sleep, which works just fine for this laptop. When you open your laptop, you may have to wait 3-4 seconds for it to wake up, but this is "Disconnected Standby" and will fully shut your laptop down. S3 is my recommendation.
Re-enable S3 sleep:
Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power
Ensure that it says under "The following sleep states are available on this system" that Standby (S3) is listed. before going any further.
Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power\PowerSettings
0853a681-27c8-4100-a2fd-82013e970683
48e6b7a6-50f5-4782-a5d4-53bb8f07e226
d4e98f31-5ffe-4ce1-be31-1b38b384c009
ee12f906-d277-404b-b6da-e5fa1a576df5
68afb2d9-ee95-47a8-8f50-4115088073b1
f15576e8-98b7-4186-b944-eafa664402d9
Enabling S4 (Hibernate). - much less involved, but less convenient. I dunno, certain people prefer this mode.
Good luck, hope this solves your problem. This was Microsoft's mission to enable S0 mode for everybody because it's so instantaneous, but maybe Dell didn't implement it properly? Anyways S3 sleep is works great. Sometimes I have some issues waking my PC up b/c it won't respond to the keyboard or touchpad, but just close the lid for a few seconds, and open it again, and it should wake up just fine.
Gargamel314
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May 14th, 2022 09:00
You may also want to check your BIOS and make sure that there are no auto-on timers enabled in the BIOS. Check and make sure S3 sleep isn't disabled in the BIOS, turn off the option that powers the laptop on when the lid opens.
quattro4444
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May 16th, 2022 12:00
Hi Gargamel314,
thanks for your detailed answer. Well, in my case, it is not the GPU, simply because my Inspiron 16 has no GPU (it only has CPU graphics). It is also not a Microsoft Windows problem, as this also happens with no SSD installed. There are also no other external devices attached to the Inspiron 16 other than the power supply. Thanks for your detailed work on the windows registry, but as no SSD and no windows are installed, it cannot be the reason for the problem.
I found something else which is _very_ strange. Two nights ago, at 4 a.m.,I woke up because the Inspiron 16 was beeping as it has no SSD detected. Why does the notebook powers on in the middle of night at 4am? Well, I just switched it off. But...
The next night, I have set my alarm clock to 5 minutes before that time, to see, if it happens again at the same time. And it did! I recorded a video from it:
https://streamable.com/0xvf9w
Regarding the BIOS, it has no changes at all, it is factory default.
-There are no "Auto on" times enabled (the whole function is disabled)
- The "Power" menu has no "adcanced battery charge" enabled and no times set
The system log only shows the entry:
"05/16/2022 04.01.28 Power off - Power Button" (I switched it off there myself).
But there is no entry in the systen log why it switched on.
As there is no SSD installed and no external devices connected, the notebook itself is triggering the power-on, most likely from the BIOS.
The second Inspiron 16 does not show this behaviour. This is really strange! I wonder what this background activity in the BIOS could be. It is definitely not operating system related. I went through all BIOS menus, there is nothing that is configured to do something at 4.00 a.m.
May it be a manipulated BIOS that this notebook came with (as they are individually manufactured in...)? I find no explanation, why this notebook does that, and the other one does not. Both run the same BIOS version.
I will close the lid and will try to see if it powers on again at 4 am with closed lid. If this is the case, there is really a risk of overheating when transporting it. However, this unknown background activity in the BIOS is worrying my security concerns.
Gargamel314
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May 16th, 2022 18:00
There is a setting in the 7610 BIOS to make the unit power on upon opening the lid. Could it be that a lid sensor is malfunctioning? Try turning this option off and see if it powers on again by itself. If this is the case, you have a hardware problem that warrants a tech support repair. I mean, it's obvious you do anyway, but at least you have evidence/data for the tech support people to use.
quattro4444
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May 17th, 2022 07:00
Well, a defect sensor wont turn on the computer always at the same time at 4.00.40 am.
I now tried with a closed lid. I woke up 5 minutes before it happens, and even with a closed lid, it starts powering up the notebook at 4.00 and 40 seconds. And it wont shut down until I do it manually.
Here is a video with closed lid: https://streamable.com/qs97gm
This is pretty dangerous. Imagine having this notebook in your suitcase (in your hotel room, car or in an air plane). It is about guaranteed to overheat, with all consequences.
I am still suspicious why it activates at night and what it wants to do.
AdrianG001
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May 18th, 2022 00:00
Please perform the steps below.
Perform an RTC reset (Shutdown the system and let the AC Adapter be connected. While it's shutdown, press and hold the power button for 30 seconds)
Go to BIOS - System management
Click on "Select days" under Auto On-time - Uncheck any dates selected and also set the time to default 12:00 AM - once this is cleared then choose
"Disable" under "Auto On Time" - by this we cleared any presetting
Then turn off "Wake on AC"
Save and exit
quattro4444
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May 18th, 2022 00:00
Hello Adrian,
thanks for you help. I found the text that you cut´n´paste here already in another forum thread, but it does not solve the problem. Even with all values set to the description, the notebook powered on at 4 a.m. again last night.
https://streamable.com/evoybw
I will now systematically change one setting per day, and see what is making a difference. But this will take several days/nights.
DELL-Cares
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May 18th, 2022 02:00
Thank you for sharing the details. We will now continue the conversation via private messages to reach a resolution.