ArmondPedro
1 Copper

Inspiron 17r SE 7720, doesn't always turn on, HD error

so, for a little while, my 17r woudn't turn on the first time a tried, it usually loads (dell logo and iniatilization) after turning it on/off for a few times.

When it doesn't load up, the power button is lit, the fan is working as normal, just a blank screen (that I can't interact with).

Yesterday, as usual, it didn't load up, but after trying turning it on and off, it loaded up a message with something like (Malfunction ... press f1 to "..."), no Dell Logo and the fan going to a higher RPM (noise).

I've runned the Support Assist and it gave me the following errors (HDD related):

- WHD20-AFE

- WHD38-T1A

- WHD16-WD1

I can't load the boot support, since it doesn't show up and I'm afraid that if I turn it off, it won't turn on again.
Help!

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1 Reply
ejn63
4 Ruthenium

Re: Inspiron 17r SE 7720, doesn't always turn on, HD error

The hard drive has developed bad sectors - you need to replace it with a new one.

 

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