Inspiron 5502/5509 backlight leakage/bleeding

Thank you for the response. Yeah I might need to return it. I just compared it to my 7 year-old Samsung laptop that also has a similar display (a non-reflective matte finish), there's no light leakage at all under the same condition. My other desktop monitors also don't have the same issue.

I too am facing the same issue on all the four corners. Also I do have a edge misalignment issue from left and right sides of the same 5509 laptop but they are listening. Just asking more and more images and videos of the issue, wihtout any plausible resolution and already have wasted a week of mine over phone calls and emails.

Dell INDIA Customer support is pathetic. Really shameful of them.

Here is the link to my post: https://www.dell.com/community/Inspiron/Manufacturing-defect-and-other-problems-arising-within-20-days/m-p/7824499

Did Dell accept it as a defect ? and  is ur return successful ?

In my case there is leak but in small portion and as per them it is a design. 

https://www.dell.com/community/Inspiron/5509-backlight-bleed-issue/m-p/7824419

Not happy with such a design, I have another desktop monitors and I do not see any leakage.

If is as per design then it should be uniform not just at one corner

These idiots day everything is as per design! 

Guys can anyone confirm if there is a gap between the lid and keyboard deck when the lid is closed??

Are you sure? Because my system has significant amount of GAP only on the front side, as if the lid is curved. Please confirm

Yes, bro it is there but no worries actually it comes into play when you put extra pressure on the lid when the lid is closed. It actually saves the display from harm due to flex.

I would say your backlight issue is on par with what I first experienced, and it seems you've got some IPS color glow on your top right corner as well! I'd definitely fight them for that replacement, if they still refuse you then send it back.

Yes I can confirm as I bought the Inspiron 5509 way back on 31st January 2021.

My brother recently purchased a Inspiron 5510 on 18th June 2021 (on the same day on which it was launched) and on comparison I can tell you that Inspiron 5510 is way better in every aspect.

Even the gap that you have mentioned is also minimised.

So, I think if is there is some serious issue in your laptop and if you still have the 14 day return window from the date of delivery (showing on the order page of your laptop) then try to purchase Inspiron 5510.

Can you also confirm that the screen brightness randomly fluctuates while scrolling or moving cursor on dark/grey backgrounds? I've raised the issue but as usual Dell is so pathetic!!!

This is due to the eco-power setting under the display (video) section under the bios set up. Turn it off to avoid change in brightness automatically.

Also there may be other options as well which you may explore on your own to further customise your system.

To enter bios enter turn off the laptop. Then turn it on and repeatedly press F2 until bio setup screen appears.

Also, open Intel Graphics Command Center and under the section System, Go to Power. There you will find Panel Self Refresh, turn it off.

https://www.intel.in/content/www/in/en/support/articles/000026580/graphics/graphics-for-7th-generation-intel-processors.html

Note that Panel self refresh is also one of the cause for display flicker. See on the google.