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Inspiron 5558 Dell OS recovery tool not working
Hi,
I am having issues with Dell OS recovery tool. After putting in service tag information, it errors out saying "Unable to connect to backend"
Can anyone help with this issue?
U2CAMEB4ME
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May 25th, 2020 05:00
Welcome to the Dell Community @Shrikant_25
Have you tried again???
The servers could have been down for maintenance???
What version of Windows came with your laptop???
Best regards,
U2
AdrianG001
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4K Posts
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May 25th, 2020 05:00
Just making sure , you're performing the steps correctly.....
I'm also assuming windows 10 is on the corrupt drive....
1. Power off system. Plug memory stick into the computer.
2. Power on system, quickly start tapping F12 key continuously until you see Preparing one time boot menu in the top-right corner of the screen.
3. In Dell Preboot menu, select the USB drive (memory stick) and press Enter.
Please click on the links below for additional information that might be helpful to you.
How to Download and Use the Dell OS Recovery Image in Microsoft Windows
https://www.dell.com/support/article/us/en/04/sln299044/how-to-download-and-use-the-dell-os-recovery...