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Inspiron 5570 boot issue
Hello,
I bought the Dell Inspiron 5570 in Canada and I am facing boot issue whenever I restart or power on my laptop. It takes hours to boot and makes me forcefully to shut down the laptop but still it causes issue.
I am not sure why it takes hours to start up. Also my audio clarity goes bad if I use the laptop for longer time. Due to boot issue I never restart my system, I put on sleep mode and use it but due to audio I am forced to restart because if I restart it gets fixed.
I have updated the drivers and reinstall the audio driver as well but still the issue persists.
Kindly help.
Service tag : Serice tag removed
Dell-SreejithR
4 Operator
4 Operator
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3.4K Posts
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March 6th, 2019 06:00
Thank you for your message. I will be glad to assist you with this.
Was the system booting fine earlier? Did this issue start after a recent update or driver change?
Please run a hardware diagnostic by following the video on this link http://bit.ly/2fJuGXB & check if there is an error.
Do you have any external device connected like a printer, docking station?
Right click on the time & click on task manager- startup tab- disable all options including the anti-virus & restart the computer & check if the issue persists.
For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Sreejith R) & send a private message with the service tag, registered name & email address.
How to locate the service tag
Wim2
2 Posts
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May 28th, 2019 17:00
DELL-Jesse L
Moderator
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16.7K Posts
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May 29th, 2019 05:00
Wim2,
Click my name and private message me the pc service tag number as well as your registered name, email address, and phone number.
Wim2
2 Posts
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June 2nd, 2019 16:00