Ddisbot812
1 Copper

Inspiron 7348 will not proceed to login page

When my machine turns on the Dell logo appears, and after 30 seconds a black screen appears.
What's going on?
Thanks!
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1 Reply
8 Krypton

Re: Inspiron 7348 will not proceed to login page

I'm assuming windows 10 is on the system.....

Please run the diagnostic tool to check the hard drive  on system by following steps below:

1. Power off system. Remove all peripherals (except AC adapter)

2. Power on system, quickly start tapping the F12 key continuously until you see Preparing one time boot menu in the top right corner of screen. In Pre- boot menu, select diagnostic. After quick tests finished, select Hard drive and Thorough Test Mode.  Report back any error code. 

ePSA Pre-boot System Assessment (Official Dell Tech ...

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