Kviki
1 Copper

Inspiron G3 15-3579 battery charging switches on and off during games

Hello,

My new laptop works fine, but once I start a game, such as Rome 2: Total war, the battery charging symbol on the top keeps switching between not charging and charging every other second, causing lag and battery depletion, rendering the supposedly gaming laptop completely useless for gaming.

I updated all my drivers, tried different compatibilities and different battery settings, but nothing worked. The only time this problem appeared to be fixed was when my laptop went to hibernation due to low battery. After this, the game proceeded smoothly and the laptop was charging. However, the next time I started the game, the issue was there again.

Thank you in advance for helping me deal with this problem.

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2 Replies
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Moderator
Moderator

Re: Inspiron G3 15-3579 battery charging switches on and off during games

Kviki,

Click the link below for troubleshooting battery issues.

How to Troubleshoot Dell Laptop Battery Issues

Click my username and send me the pc service tag number via private message as well as your registered name,email address and phone number.

 

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#IWork4Dell
To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
Out of Warranty Support
Where do I find my Dell PC Service Tag or Express service code?
Where do I post SA (SupportAssist) issue/questions?
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rusbaron
1 Nickel

Re: Inspiron G3 15-3579 battery charging switches on and off during games

Did you fix your problem? I have exactly the same problem as you!

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