Identical problem, sometimes starts immediately, sometimes from the second time, the same dark screen. Recently, a window started popping up, unfortunately I didn’t have time to take a picture of the screen, something about initiating a BIOS.
I regret that the terrible bios was updated on 1.9.0, buggy to the horror!
I have escalated this issue to the product team. They are working on this.
I am afraid, I do not have an ETA on this yet. I am working with the team for an ETA.
Yes! The problem has not been solved yet. I would like to know about when it is planned to release a new BIOS with the solution of this problem. To know wait or carry laptop in service.
the 1.10.0 bios update solved the bootup problems for me.
It can be downloaded from here:
Thank you for the support! :Yes:
Hi, I have bios version 1.8.1 but I cannot downgrade to prevşios version or upgrade to 1.10.0 version. On Windows, I can see that everything i ok for upgrading to 1.10.0 but after restart nothing is done. 1.8.1 version stays there.On bios its says that "Alert! Firmware update is failed". I dont know why. And now Windows is freezing every ten minutes or less. What can I do now?
Click my name and private message me the pc service tag number.