6 Posts
0
4062
Inspiron G5 15 5590, RTX 2060 low fps in non-demanding games
The purchased 1 year warranty expires in 17 days. I have really low FPS in non-demanding game which is World of Warcraft. My FPS is on average 15 on almost lowest graphics settings (2/10). For 7/10 graphics quality it gets on average 6FPS. I use full HD resolution. For such expensive Laptop Im pretty sure it should be easily at least 60fps on optimal settings suggested by NVIDIA which would be 8/10. Fans act weird, sometimes they go to max for like 1-20sec and go down to silent for next 30sec. When fans are high speed all the time it seems to work the best. My laptop is 24/7 connected to the charger.
My system:
- Dell G5 5590 laptop
- 16GB RAM
- Windows 10 Pro
- CPU i7-9750H
- GPU GeForce RTX 2060
What I have tried already:
- updated all drivers I could possibly update
- downgrading BIOS (I think FPS drop happened when I got automatic firmware update to BIOS 1.14.0, but I tried previous BIOS version I had and no changes observed)
In game:
- tried V-sync ON/OFF
- set max foreground FPS to 60 (also turned off)
- target FPS to 60 (also turned off)
- GPU card from "auto-detect" to "RTX 2060"
In GeForce Experience App I set:
- whisper mode to OFF (tried it On with 100FPS limit)
- battery boost to OFF (tried it On with 60FPS limit)
In NVIDIA control panel I set
- Energy mode to Prefer maximum performance
- Texture filter to High performance
The ONLY thing I found which is SEMI-WORKING is to reinstall NVIDIA drivers (even the same version) then WoW will have around 40FPS, it will stay that way until I turn off the Laptop. Its of course not what I want (I want stable 60FPS+), but at least its playable. The GPU usage is then ~6% and fans are kinda loud (which is fine).
I have spent around 10 hours on this issue already, please tell me how to fix it and what is going on?
Arthe
6 Posts
0
March 29th, 2021 06:00
Well after months of reinstalling drivers almost every day. Some NVIDIA drivers came out OR windows update which fixed issue (on 20th of march I noticed it was fixed). Now I dont need to reinstall anything to get smooth 60fps (vsync on) in WoW even on high graphic settings.
luisjuniorj
2 Posts
0
January 2nd, 2021 15:00
Same here
Focca
2 Posts
0
January 10th, 2021 07:00
Same here, however i didn't make anything with exception of changing to power mode, i've also created a new profile on Alienware command center where i put the fans to work on 100% of capacity
When i bought this laptop like 30 days ago, Warzone was on 65 to 90fps, mostly stable on 75 fps, now is suffering to keep on 75fps and it is decreasing to 50 ~ 55. EVEN CHANGING THE GAME CONFIGURATIONS, i mean i can play on everything on ULTRA or on LOW and the FPS do not change, do you believe that?
For a "GAMING LAPTOP", this computer is basically waste of money.
DELL-Chris M
Community Manager
Community Manager
•
54.1K Posts
0
February 10th, 2021 11:00
Overheating, Fan Noise, Freezing, Blue Screens, Slow or Lagging Performance with the Inspiron G series laptops
Gaming Performance Significantly Reduces on Inspiron G5 5590, G7 7590, G7 7790
In the Dell Power Manager, test all four options = Optimized, Cool, Quiet, Ultra performance
kje999
12 Posts
0
February 10th, 2021 14:00
I believe the reason about of decreasing FPS is because of the alienware command center software. Never add your games in the library of alienware command center. It will give you unstable FPS base on my observation. I'm using dell G7 7590.