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Intel 3165 and 7265 WiFi Driver - Installation Failed

I had a few updates for my Inspiron 5570 and this was the only one that failed to install/update.

A black box appears (which I believe to be system file checker) and doesn't do anything. Just the box with the little white "-" that blinks.

The download bar for the update had reached 91% at this point and did not move for the 5 minutes I waited. Nothing happened until I exited out of the system file checker.

I've tried this a few times and still nothing happens with the black box. It just pops up and doesn't do anything else.

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Thanks for your post

Thank you! We have received the required details. We will work towards a resolution via private messages to ensure the security of your information. In the meanwhile, you may receive assistance or suggestions from the community members as well.


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Re: Thanks for your post

hi - im also having the same problem. please could you also share the resolution with me?

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