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Intermittent WIFI connection inspiron 7000 15
Got a new inspiron 7000 2-in-1 15in. Frustrated with the WIFI intermittently dropping out at a spot with -50dB signal strength. Works ok if I get really close to the router (-30dB). Updated driver, cranked the power to max on the wifi. BIOS up to date.
Dell please help ! This is not acceptable !!!
Dell-SreejithR
4 Operator
4 Operator
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3.4K Posts
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June 20th, 2019 12:00
Thank you for your message. I apologize for the inconvenience caused.
Does this happen only on one network or every network?
Open device manager – expand network adapter – right click on the wireless driver & click on uninstall (do not check the box that says delete driver) restart the computer & try the connection.
If you have Smartbyte application installed, please disable or uninstall the application & check if the issue persists.
For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag, registered name & email address.
How to find the service tag