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323

December 1st, 2020 21:00

Keyboard does not work after start; restart required.

The keyboard does not work on start. I will have to restart every time to activate the keyboard. I tried the following to check what could be the issue: 


1. To find if it's a hardware or software issue: Open BIOS. 
                       I was able to open the BIOS - confirming that the issue is on the software side. 

2. Update Standard PS/2 keyboard 
                      Was already up to date.

3. Uninstall and reinstall back Standard PS/2 keyboard. 
                      Problem persists. 

6 Operator

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5.6K Posts

December 2nd, 2020 14:00

Try disabling Fast Start.

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