I searched thru the community and Internet and could not locate a fix for my keyboard not working...alot of ideas but none worked.
I just found a fix and want to share it.....if the left side of your laptop keyboard is not working (including the caps light not being lit) on the Inspiron 15, 5000 series, do this.....
1. Turn the laptop off
2. Disconnect any USB's to the computer
3. Disconnect the power cord
4. Remove the battery
5. Wait 5 seconds then open the lid and press the on button and hold down for 15 seconds. This resets your BIOS
6. Replace battery and with power cord an USB's still unplugged, turn machine back on and your keyboard should be working normally once again.....then plug in power cord and USB's.
Worked like a charm for me....hope it helps you too.
I have to admit that I was skeptical to try your solution. But after resetting all of Windows and Dell's setting, doing a restore point back a couple days and ultimately, reinstalling Windows to see if that would solve it. Nope. All a waste of time. I was about to order a new keyboard intill I stumbled across your post about 30 minutes ago.
So, thank you for posting your solution. It fixed my PC's keyboard in a matter of a couple minutes.
Did a restart and my keyboard just quit working. Tried a couple things with no result. This worked like a charm! Nice fix 👍
Thank you so much for the info. It worked like a charm! I had thought it was irreparable and thought I’d give it one last shot. Saved me a lot of money and grief.
How do I remove the battery? I'm having sticky keys where A, D, and F work, but they only create one integer; if i hold it down, it only creates one A, D, or F.
But more importantly, how do I remove a battery for the Inspiron 15000?
Click the link below and choose your computer model. Once you have chosen your computer model you can click to download the online manual. The manual provides information for removing/replacing parts.
For my notes, click my username and send me the pc service tag number via private message.